Descripción de la oferta de trabajo
JOB DUCK IS HIRING INTAKE SPECIALISTS
Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, usually a law firm.
The Intake Specialist is responsible for being the first point of contact for potential and existing clients. They help to identify the extent to which our services match the client’s needs. The Intake Specialist will also record details and case histories before a client’s appointment. They act as an essential part of the team to ensure a smooth flow for a client’s customer journey. Applying here is just the first step in our multiple-stage application process.
Duties and responsibilities will include, but are not limited to the following:
•Scheduling meetings and consultations.
•Answering phone and email queries.
•Completing all intake paperwork and entering it into the business’s system.
•Filing and maintaining electronic documents and records.
•Maintaining a lead generation database to support business growth.
•Other tasks as determined by the client
To be considered for this opportunity, you should have the following:
•One year of experience in a related field or a related degree.
•Advanced or native-level English skills (written and spoken).
•Strong organizational skills
•Customer-focused communication skills
•Attention to detail
•Excellent verbal and written communication skills.
•Strong time-management skills.
•Your own reliable and updated PC, a headset, and good internet speed (at least 30mb/s).
What can Job Duck offer you?
•Total Annual Compensation USD 10,800 – USD 13,500 USD dependent upon experience
•Paid Time Off
•Holiday Pay where applicable
•Eligible for Pay Raises every six months
•Eligible for Annual Bonuses
•100% Remote/Home Based Position
• Full-Time position
•Long-Term Career Opportunity
•Professional Development and Training opportunities
•Dedicated Team Member for ongoing support during employment
•Core Value Alignment with our clients
We encourage you to apply now!
Are you looking for a work-life balance? Duck for it!
Every candidate has to pass each step in our application process to become part of our team.