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·       I am a Technical Support Engineer with 14 years of experience working with monitoring processes (New Relic, Kibana, Grafana) Issuing and Managing tickets (using Service Now, Remedy and Jira).

·       Management of IT requirements

·       Application Configuration (for this I configured the .bat files and created the applications, after which it was configured with the databases in IIS)

·       Support for transfer applications and investigation and monitoring of each of the transactions.