Content, Community & Email Marketing Specialist

Descripción de la oferta de trabajo

Full time · Remote

We're hiring for an ecommerce business and looking for a creative, organized specialist who can spot a good story, produce it, and learn from how people respond. A question in our DMs might become your next TikTok, an educational carousel, or the opening line of a newsletter.

The skills that matter most

1. Content creation and storytelling . Sharp captions, short-form video concepts, and posts people actually stop scrolling for. You know how to adapt one idea across platforms instead of copy-pasting it.

2. Strategy and planning . Clear goals (awareness, engagement, sales), defined content pillars, and a calendar that stays consistent. This is what separates posting from having a plan.

3. Analytics . Reading reach, saves, shares, watch time, and conversions, and deciding what to do more or less of. The skill isn't pulling reports, it's drawing the right conclusions from them.

4. Community management . Replying to comments and DMs in our brand voice, handling complaints calmly, and building real relationships with followers, creators, and partners, including UGC and influencer coordination.

5. Trend awareness . Spotting trends, sounds, and formats early, judging which ones fit the brand, and knowing when not to jump on one.

6. Design, video, copy, and time management. Canva and CapCut (or similar), clear copywriting, and the organization to juggle multiple channels and deadlines.

What you'll do

Build and run the monthly content calendar across TikTok, Instagram, Facebook, and email

Pitch, script, film, and edit TikToks and Reels, and edit UGC and product footage into finished assets

Design Stories, carousels, product graphics, and email layouts following the brand's visual identity

Manage the Creator Community: briefs, deliverables, spotlights, approvals, and usage rights

Reply to DMs, comments, and mentions, flag sensitive issues, and turn recurring questions into content ideas

Own email in Klaviyo: write, design, build, test, and schedule campaigns, and improve welcome, abandoned cart, post-purchase, and win-back flows

Coordinate launches and promotions with the team and paid media so message and timing match across channels

What you'll bring

Social media and content experience for a brand, ideally in ecommerce, beauty, or lifestyle

Hands-on TikTok experience, with videos you can show and explain the results of

Hands-on Klaviyo experience building campaigns, segments, and flows

Design and video skills in Canva and CapCut, or similar tools

Excellent written English (Spanish is a plus)

Strong organization from idea to publication

What success looks like:

This position reports to Brand Manager.

You'll send a weekly update on what went live, what you learned, and what to test next. Success means:

Content: on time and high quality, with strong watch time, saves, and shares

Community: growth, fast and thoughtful replies, and insights that become content

Email: conversions, revenue, and list health that improve through testing

How to apply

Send your portfolio, two TikToks or Reels, one design sample, and one Klaviyo campaign or flow. Tell us what you personally owned in each, and share one result that changed your approach. Redacted examples are welcome.

https://honeycooki.com/public/magahire/apply/d0c3af316c222750