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Información del candidato
Hello!
My name is Adelheyd, and I’m 27 years old. I’m passionate about technology, programming, and marketing, and I also love design and content editing.
I like to pay attention to details, which helps me ensure that every project I work on meets the requirements. I’m also good at working under pressure and managing my time, which allows me to deliver quality results before deadlines.
I’m always looking to learn new things that help me improve my skills and stay updated with the latest trends. My goal is to keep growing in an environment where I can apply everything I know while continuing to learn and improve.
For me, teamwork is key, I have the ability for teamwork maintaining good relationships with my co-workers. I like to listen so my teammates and I can provide ideas and opinions that we can improve to our work. I always intend to use all the tools that I’ve acquired so I can apply them to my work environment.
Educación
I'm currently studying this career
Experiencia laboral
● Developed and executed test cases, ensuring comprehensive coverage of functional requirements. ● Identified and reported defects, using JIRA for efficient tracking and collaboration. ● Managed test cases and results using Qase and TestRail. ● Implemented Agile methodologies, actively participating in Scrum meetings for effective communication. ● Conducted regression, functional, exploratory, smoke, web, and email testing.
● Delivered data in a secure way to clients for direct marketing campaigns while ensuring compliance with US and Canada’s data privacy laws. Achieved outstanding results in data delivery, resulting in increased customer satisfaction and retention. ● Managed billing process, including conciliations, credits, and refunds, meticulously reviewing information, calculating accurate charges, and following invoicing procedures. Worked within the accrual team, invoicing large client orders. ● Created comprehensive documentation for billing processing and accrual tasks, establishing clear instructions and standardized procedures.
● Provided leadership and guidance. Coordinated team efforts for successful outcomes. ● Order Scalations, setup of many shipping processes depending on client’s requirements ● Played an integral role in the Media team, gathering client requirements to create advertising commercials for various channels and platforms (e.g., DTV, Disney, OpenAp, AT&T). ● Ensured quality assurance of data and provided daily communication with data brokers, sales, and clients.
● Assembled programming files of Starlink Plans to create and process invoices for the service. ● Processed, downloaded, and sent invoices through SalesForce, Oracle, and internal government pages.
