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Led client onboarding processes. Implemented new strategies, leading to an increase in accuracy on Job Descriptions creation. Coached startup, mid-sized and large-sized clients on effective strategies and set realistic expectations on achievable goals, resulting in a 20% increase in retention. Developed a variety of Administrative tasks, such as Billing and Invoice Management, Updating Records, Data Entry, and Hosted Onboarding Meetings to integrate new employees, as well as a key participation in Offboarding and Replacement affairs. Presented new operational plans to optimize team performance, working directly with the CEO and upper management. Implemented a new training program and played a pivotal role in the department's growth.

Streamlined remote hiring processes, increasing candidate quality and expediting the placement timeline. Guided Clients and Applicants through the process, utilizing Calendar management, and troubleshooting any arising issues through the process. Increased operational efficiency by using Google Suite and implementing SOPs and spreadsheet charts, which increased data accuracy and information management in the internal records.

Engaged in a recruitment role for a Real Estate Firm. Utilizing a CRM system, using different methods of contact, such as texting, e-mail, and Cold Calling. Maintained the #1 position on the recruitment team for 6 months, resulting in the best monthly performance and exceeding all expectations. Developed and implemented a new onboarding process, introducing and creating the first SOP for the role, thereby enhancing employee training.