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100% remote prospecting and continuous support to affiliates using social media and platforms such as Zoom, WhatsApp Business and Microsoft Teams to build a team of up to 80 people. I use monthly goal setting model for the team and personal sales. I create content to encourage higher sales and to provide professional development for the tram including training them to use social media platforms effectively to meet the monthly goals. Achievements: Being one of the 3 leaders at a national level with the highest numbers in the period June 2020 - June 2021. Being the youngest leader in the company

Provided customer service to patients in person, via email and telephone in a English and Spanish for appointments, questions, etc. Managed and assisted the doctor's agenda. Responsible for shift including cashier area and collaborated with other areas. Achievements: Being the new candidate that was able to learn the job faster. The 3rd day after starting I was on a shift on my own.

Addressing queries, complaints, and recommendations furnished by customers. Redirecting customers to the pertinent department, if needed. Deferring to management in instances of uncertainty.

Day-to-day management of two establishments that provided accommodation for all kinds of people but specially university students. Maintaining health and safety standards, supervising order and dealing with budgetary matters.

Provided guest service in person, via email and telephone for reservations, cancellations, questions, customer service etc. Managed and handled supply inventory and suppliers. Performed daily cash register and hotel status reports. During the shifts it was 80% in English and 20% in Spanish Worked under pressure and emotional intelligence Acievements: Being candidate for head of reception