J*************************Z

1. Communications and Electronics Engineer, graduated in the National Polytechnic Institute of Mexico. I have extensive experience in UNIX systems administration, as well as file transfer software such as Connect Direct and MQ Series. I also have extensive experience in monitoring tools for UNIX and Windows systems such as HP Openview and IBM Tivoli. Capable of adapting easily to any work team contributing my experience for decision making, and willing to learn and be constantly updated.

EMPLOYMENT HISTORY

System Admin Advisor at NTT DATA Services April 2014 to date Activities: • System Admin Advisor assigned to Point 32 Health Care account as part of Monitoring Team • Administration of HP Openview V9 monitor application for Windows and Linux/Unix systems • Administration of Network Node Manager monitoring tool for communication devices • Administration of Performance Manager monitoring tool for troubleshooting of performance issues.

Infrastructure Tech Analyst at Banamex October 2007 – April 2014 Activities: • HP Openview system administrator • Tivoli system administrator • Sitescope system operator • Autopilot System administrator • Planning of system maintenance • Technical support to users for LATAM Region • Monitoring software installation (HP Openview and IBM Tivoli Monitoring)

UNIX Technical Support Engineer at HSBC May 2004 – October 2007 Activities: • Installation and configuration of software and hardware • Attention of user requirements for the Solaris an AIX operating system • Support to Connect Direct application • Shell Script programming for systems administration • Operative System backups • Operating System version upgrade • Technical Support to new projects.

UNIX Technical Support at Afore Allianz Dresdner, S.A. of C.V. February 2002 – May 2004 Activities: • Participation in the migration project of ALTAMIRA-SAFRE application • Installation and configuration of software and hardware • Attention of user requirements for the UNIX HP-UX operating system • Administration of Connect Direct • Shell Script programming for the transfer of files through Connect Direct • Administration of MAXIMAGE system for images consultation • Administration of Informix database • Administration of CCC/Harvest application for the change control of programs version • Handling of the backups administration software OmniBack.

Technological Consultant at ASTECI, S.A. of C.V. June 2001 – February 2002 Activities: • Participation in the project of Santander-Serfin integration • Technical support of applications such as Tuxedo and MQSeries • Technical support of UNIX operating systems (Sun Solaris and Digital Alpha) • Planning and coordination of preventive and corrective maintenances • Planning and coordination of activities for the substitution of UNIX equipment damaged parts. • Installation of the operating system and software of third.

Unix System Administrator at BANCOMER, S.A. of C.V. April 1998 – June 2001 Activities: • Participation in the project “Conversion year 2000” • Unix User Administration for Sun Solaris and IBM AIX Systems. • Unix Information Backup • Administration of TCP communications • Technical support to network users • Administration of resources for the Risc6000 of IBM and HP900 of HP systems • Administration of user applications (Banking applications) • Administration of Sybase and Oracle databases.

Technical Consultant at Telecommunications Division of I.M.S.S. July 1997 – April 1998 Activities: • Participation in the project of “ IMSS Systematization” • Technical support to users of the network • Administration of the network • Installation of hardware and software • Administration of resources of the systems • Support to Internet users • Equipment Configuration • Windows system maintenance.

FORMAL EDUCATION

– MASTER’S DEGREE IN SYSTEMS ENGINEERING WITH SPECIALIZATION IN SOCIOTECHNICAL QUALITY SYSTEMS SEPI-ESIME ZACATENCO (1998 – 2004)

– COMMUNICATIONS AND ELECTRONICSELECTRONICS ENGINEER ESIME-CULHUACAN (1993 – 1998)