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A seasoned professional with experience in managing and optimizing social media accounts for a variety of clients. Adept at developing and executing innovative, cost-effective strategies to drive engagement and increase brand awareness. They provide track record of success in developing and executing campaigns to generate leads and increase customer satisfaction. Providing prompt and professional responses to customer inquiries via phone, email, or chat, essential for maintaining a positive customer experience. Resolving complaints and processing orders, returns, and exchanges efficiently. Helping businesses establish a reputation for excellent customer service and fostering lasting customer relationships. Performing various tasks, including answering emails, scheduling meetings and making travel administrative arrangements as a Virtual Assistant.