M****************r

Client Services Lead
US$ 1500
Jul 25, 1995

Información del candidato

Highly motivated Client Services Lead with a strong background in finance and project management. I have experience coordinating budgets, analyzing financial reports, and leading project teams. I am a proactive, responsible professional with excellent communication skills, capable of delivering exceptional service in bilingual environments. Looking forward to contributing to new projects and continuing to grow professionally.Highly motivated Client Services Lead with a strong background in finance and project management.

Educación

A
Associate in Business Administration 2024
UTN

Experiencia laboral

C
Client Services Lead Sept-2023
IQVIA

• Manage clinical trial projects by overseeing the project team and ensuring sponsor commitments are met. • Coordinate with the Site Solutions and Data Operations team members to prepare sponsor funding. • Provide monthly and year-end analyses, coordinating budgets, and delivering monthly reconciliations. • Act as the central point of contact for the project team regarding communications and documentation. • Prepare and lead sponsor meetings, coordinating necessary materials and timelines.

S
Site Solutions Analyst Oct-2021 - Aug-2023
IQVIA

• Conduct monthly review and analysis of assigned projects. • Coordinate loading of global project budgets to financial management system, including collection of non IQVIA International Pricing (QIP) supported budgets. • Coordinate loading of payment schedule. Review / reconcile loaded project payment schedule to ensure accuracy against contracted values and compliance to negotiated contract terms. • Coordinate configuration of Project and Contract modules, including assignment of Rate Sets / Plans to • Monitor Unbilled, Write-off activity, Over the Limit and Contract Activation exception reports and resolve/escalate unusual activity.

Habilidades

Problem-Solving
English
Accounts Receivable and Payable

Reconocimientos

I
IQVIA Impact Program_Golden Award 2025
The portfolio has faced significant challenges, including abrupt study termination, inconsistent project status updates, multiple timeline shifts, delayed client funding, and project team resourcing issues. I have worked tirelessly to support and manage payment inquiries and processing requests from both the client-facing and site-facing teams, stepping in to triage and resolve site-level issues in the absence of an analyst.