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As Assistant Manager at Many Glacier Hotel, I was responsible for supporting the daily operations of one of the most iconic lodges in Glacier National Park. I worked closely with department heads and front-line staff to ensure a seamless guest experience, while maintaining high standards in service, cleanliness, and safety. My role included supervising front desk and housekeeping operations, managing staff schedules, assisting in conflict resolution, and coordinating with maintenance and food & beverage teams. I also played a key role in training seasonal employees, monitoring performance, and ensuring compliance with company policies and park regulations. This position required strong problem-solving skills, adaptability, and the ability to lead a diverse, multicultural team in a fast-paced and remote environment. It was a dynamic experience that strengthened my leadership, operational, and customer service skills in a hospitality setting known for its high guest volume and stunning natural surroundings.

En mi rol como Assistant Manager, desempeñé funciones clave que combinaban la gestión operativa y la coordinación logística internacional, en un entorno exigente y orientado a resultados. Dentro de una empresa farmacéutica especializada en la importación de materia prima desde China y Berlín para la elaboración y distribución de medicamentos en laboratorios ecuatorianos, fui responsable de asistir en la planificación y supervisión de procesos logísticos, seguimiento de pedidos internacionales, y comunicación efectiva con proveedores globales. También brindé soporte directo a la gerencia en la toma de decisiones estratégicas, elaboración de reportes de desempeño, y coordinación entre departamentos para garantizar el cumplimiento de normativas y tiempos de entrega. Este puesto me permitió desarrollar habilidades clave en comercio exterior, atención al cliente B2B, resolución de problemas y manejo de documentación internacional, consolidando una visión integral del negocio y fortaleciendo mis capacidades de liderazgo en un entorno multicultural y altamente regulado.

As an E-commerce Sales Representative at Artikel, I was responsible for driving online sales of tangible products, both wholesale and retail. My role involved managing digital sales platforms, optimizing product listings, analyzing market trends, and implementing strategies to increase visibility and conversion rates. I collaborated closely with the marketing team to align campaigns with sales goals, and I led a small team to ensure the successful execution of sales and customer service operations. I was actively involved in setting and tracking key performance indicators, coordinating promotions, and ensuring a seamless customer experience from purchase to delivery. My leadership contributed to achieving strategic sales and marketing objectives in a highly competitive online environment. Worked in remote most of the time