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Información del candidato
Licenciado en comunicación y producción de media con estudios y experiencia en marketing digital y redes sociales. Sumando a eso, cuento con experiencia en asistencia al cliente y relación con el cliente a través de acciones outbound.
Educación
Bachelor’s degree in communication and media production 2017 at Universidad de las Americas Puebla
Experiencia laboral
A local labor union that protects and defends the labor rights of all the workers that are related to the medical department of the government with over 12 000 hardworking members. - Live broadcasting on Facebook - Managing the content agenda - Creation of visual content - Video editing - Community management - Chat support for members - Planning social media campaigns - Generating monthly reports
Customer support in Spanish and English handling tickets, mail, and chat for customer service on an internationally remote position.
- Community management - Digital marketing manager - Video producer and editor for social media - Design and creation of advertising packages - Research for workshop production - Give face to face workshops - Management of database - Customer service and technical support - Provide training for franchisees - Quality control in product and service - Benchmarking
Responsibilities: Creating digital and appealing visual content for the clients and their audiences and manage weekly social media agenda, social media campaigns and copywriting for various posts.
