M**********************z

Scrum Master
México
US$ 2000
Feb 20, 1997
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Información del candidato

I specialize in leading remote teams to reach their goals, reviewing customer needs, improving employee experiences and feedback, and planning projects. As a project manager, my main goal is to achieve the company’s vision and core values.

I’m experienced in Agile methodologies, Teamwork and effective communication are some of my primary skills.

Whether you have an ongoing or starting project – I’ll be happy to help!

Educación

A
Administración de Empresas 2020
UTEL
D
Discipline Agile Scrum Master 2022
Project Management Institute

Agile Methodology, Scrum, Lean, Canva, Waterfall, Discipline Agile Methodology, scrum ceremonies

G
Google Project Management 2022
Coursera

Agile, waterfall, iteration planning

I
IELTS 2013
Sprott Shaw Collage

Experiencia laboral

D
Directora de Operaciones 02/01/2018 - 12/31/2021
Vanguardia Electrica Civil

reviewed and budgeted bids participated in B2B partnerships, Conduct Scrum ceremonies, Review the team's psychological safety, and used Scrum and waterfall methodologies. Helped in the recruitment process and tenders bid. During my time there we managed to gain more than 12 public biddings

S
Scrum Master, Project Manager jr 05/03/2021 - 01/10/2022
PlacidWay Medical Tourism

Led a project to meet provider's needs and increased the conversion rate by 4 points, holding Scrum ceremonies such as daily meetings, demos, and retrospectives, helped PO with product backlog and planning iterations Processed new customer leads, designed emailed campaigns for customers, and reviewed chats and calls. trained new providers in the use of CRM and SaaS software. connected patients with providers according to their needs. Handled over 2500 pts and providers all across the globe.

E
Executive Assistant Freelance 11/01/2021 - 04/15/2022
Heritage Communities

Managed CEO agenda, and flight schedules. Reviewed customer service and response time. Managed google reviews project, during the project, we managed to receive more than 20+ new google reviews

Habilidades

Scrum
Agile
Manejo de equipos

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