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PERLA TEJADA perla_tejada@msn.com Lawrence MA Education Greater Lawrence Tech School Andover, MA Sep 2003- Jun 2007 Northern Essex Community Collage Lawrence, MA Sep 2007- 2011 Work Experience Holy Family Hospital Methuen, MA Sep 2011- Present Host Prepares food items and assembles ready foods for patient trays Serves foods in the rooms and cafeteria Delivers food trays to patients’ units Cleans cafeteria tables, and service counter area after meals Maintain all patient information confidential Assisted patients in selecting menus based on physician ordered diet. Distributed meals to patients. Collected dirty food trays from patient rooms. Maintained records of patient’s food intake. Holy Family Hospital Methuen, MA Jun2014-2016 Unit Support Aide Assists with preparation for patient’s discharge. Seeks assistance as needed from appropriate resources and recognizes the need for emergency intervention. Proactively identifies risk to patient safety and identifies opportunities to reduce medical/health care errors (i.e., appropriate reporting of errors/incidents). Reports in a timely manner to the primary RN the patient’s complaint of pain. Transports patients to & from different areas of hospital safely and efficiently. Assists the staff in transferring patients to and from stretchers, wheelchairs, etc. Deliver and pick up of supplies, meds, labs, etc. to and from other departments. Garcia Valley & Associates Lawrence, MA Jul 2011-Sep 2011 Assistant /Secretary Maintaining files Handling incoming & outgoing calls Interaction with clients Attending visitors General Correspondence McDonald’s Lawrence, MA Jun 2009-Aug 2010 Cashier Customer Service Deal with a diverse customer population Enthusiastic and cooperative Drive thru and front runner Clean food preparation area, cooking surfaces and utensils Prepare and serve beverages such as coffee and fountain drinks Serve orders to customers at windows or table Make sure that the customers were satisfied with their services Performed other duties as assigned New England Broadcasting Station Methuen, MA Feb 2007- Feb 2011 Announcer Assist in preparing production elements for the shows Conduct various promotions, and accept requests from audience Set up equipment, select music, and engineer show Responsible for providing contemporary Latin music Announce station program information, such as program schedules and station breaks for commercials, and public service information Interview guests and moderate panels or discussions Provide commentary for the audience during parades, and on other occasions Make promotional appearances and do remote broadcasts Introduce and close programs Mendez Flowerloons Lawrence, MA Jan 2007- May 2008 Customer Services Provide customers service Design and make flowers arrangements Sales Skills/Activities/Certificates Spanish and English speaker Customer Services