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Información del candidato
Results-driven back-end programmer with a strong background in customer service and technical expertise. Seeking a challenging position to utilize my programming skills and provide exceptional solutions while leveraging my experience in customer support and teamwork.
Results-driven Junior Software Developer with a dynamic approach, seeking to elevate my professional trajectory by contributing a robust skill set to a forward-thinking organization. Proficient in software development, user interface design, and application performance optimization, I bring a proven ability to deliver successful solutions, resulting in enhanced customer satisfaction, streamlined processes, and improved project efficiency.
My expertise extends to HTML, CSS, JavaScript, Java, Spring Boot, MySQL and various frameworks. Eager to leverage these skills along with strong collaboration, problem-solving, and documentation abilities to uphold system architecture and maintain well-organized code structures. I am excited about the opportunity to contribute to innovative projects and thrive in a collaborative, cutting-edge environment.
Educación
I have completed 3 years of my degree but am currently on a break. I am considering resuming my studies to finish my degree in the near future.
Allura Latam is a training platform associated with Oracle, specializing in providing comprehensive courses in various programming and technology fields. Through their collaboration with Oracle, they offer up-to-date training aligned with industry standards. I completed a Java with Spring Boot course with them, which helped me deepen my understanding of backend development, including concepts like REST APIs, database integration, and Java frameworks. Their hands-on approach and expert guidance significantly improved my proficiency in backend development
The Oracle Cloud Infrastructure (OCI) 2023 Certified Foundations Associate course provides a comprehensive introduction to Oracle’s cloud services and infrastructure. This certification covers core cloud concepts, services like compute, storage, networking, and security, as well as database and cost management within Oracle Cloud. Through this course, I gained foundational knowledge of cloud computing and hands-on experience with Oracle Cloud tools, enhancing my ability to deploy and manage cloud solutions effectively.
Experiencia laboral
Developed a word encryptor application using HTML, CSS and JS, increasing coding proficiency and problem-solving skills while completing 3 project Assignments. Enhanced learning by utilizing additional resources to deepen understanding of Java concepts and algorithms, resulting in a 15% increase in overall knowledge base. Designed and implemented a client management system in Java, enabling registration of 30 clients and tracking their balances with an accuracy rate of 98% based on real-time data.
Delivered exceptional customer service by addressing inquiries, resolving billing issues, and troubleshooting hardware problems, achieving a 95% customer satisfaction rate. Managed billing and renewal processes, processing payments efficiently and contributing to a 15% increase in customer retention. Handled high-volume calls and complex issues, maintaining a 98% first-call resolution rate and collaborating effectively with cross-functional teams.
