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With over 4.5 years of extensive experience in customer service, I have honed my skills across various roles including Customer Service Representative, Sales Supervisor, and Appointment Setting. My expertise spans both chat and call environments, ensuring seamless communication and customer satisfaction. I excel in: Managing customer inquiries and resolving issues promptly and effectively. Leading teams to achieve sales targets and deliver exceptional service. Setting appointments efficiently, optimizing scheduling processes. Whether through chat interactions or phone calls, I bring a proactive approach to customer engagement, aiming for excellence in every interaction. Let’s connect to discuss how my skills can contribute to your team’s success.