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• Creation, structuring, refinement, and continuous iteration of the workflow used for the development of new software products, including research, co-creation of solutions, prototyping, development, testing, final delivery to stakeholders, and measurement of success based on KPIs. • Work closely with the CTO, Head of Product, and Engineering Manager to implement guidelines, new initiatives, systematization, and process optimization across all engineering and product teams. • Provide strategic coaching and 1:1 mentoring to team leaders in the engineering and product area (Chapter leads, Tech leads, Product managers, Project managers, UI/UX Lead, etc.). • Implement new artifacts that integrate the work of the area from a macro perspective and map the most relevant milestones to ensure on-time delivery. • Implement new ceremonies that optimize the work of different operational areas. • Establish a foundation of traceability and transparency regarding the team's culture and working methodology. • Create and monitor KPIs for the engineering team to track the regular flow of projects, mini-projects, and bugs. - Achievements: - 1. Manage to deliver 96% of the projects on time during Q1-2022 until the end of Q4-2022. 2. Decrease the bug rate in a very active business vertical by 80% from Q1-2022 to Q4-2022 3. Exceed the number of mini-projects delivered by 2022, obtaining 120% of the goal at the end of the year. 4. Since my arrival at the company, revenue has increased by 400% through collective work and the correct adoption of the agile culture across organizational areas.

• Definition and distribution of tasks according to Frontend, backend, services, or integration in collaboration with the Product Owner (PO). • Successful implementation of the Scrum methodology within the team. • Led the selection and analysis of candidates for the team. • Application of Scrum methodology to the work team as a Scrum Master. • Workflow development and setting up of metrics in Jira. • Definition of Sprints, Epics, User Stories, and Tasks in Jira / Asana. • Conducted QA checks for the development of technological functionalities. • Identification and registration of incidents/bugs in Jira. • Gathered and consulted customer requirements/needs, defining vital functionalities for projects. • Prepared Gantt charts to monitor and control projects for both the team and the client. • Business negotiation and definition of project budgets. • Planning, follow-up, control, and monitoring of the entire project. • Maintained continuous communication with clients. - Achievements: - 1. Successfully implemented Scrum methodology, achieving a notable 30% improvement in project delivery efficiency. 2. Led the selection and analysis of candidates, resulting in the recruitment of highly skilled professionals and a 20% increase in team productivity. 3. Streamlined Jira workflow, optimizing progress tracking, and reducing incident resolution time by 15%. 4. Fostered strong client relationships, ensuring effective communication, and achieving a significant 25% increase in customer satisfaction, with a remarkable 90% client retention rate. 5. Contributed to the development of Gantt charts for project monitoring, leading to a 95% on-time delivery rate for assigned projects. Clients: Casa Banchero l Brithis American Tobacco l SuperMercados Peruanos S.A l Adidas l Samsung l Toyota l Auna l Motorola l BCP l Cabify

• Application of Scrum methodology to the work team. • Performance as Scrum Master within the work team. • Requirements mapping • Creation of user stories. • Creation of epics. • Creation of tasks • Cost-benefit analysis per project for the PMO. • Gantt chart generation • Planning, follow-up, control, and monitoring of the entire project • Communication manager between clients, their needs, and the company. • Elaboration of continuous plans to improve the productivity of the work team (Dynamic activities on the team and its members).

• Application of Scrum methodology to the work team. • Performance as assistant to the scrum Master within the work team. • Application of software to integrate communication and project development of the work team (Asana, Trello & Slack). • Generation of reports on the progress of the work team vs the scope developed at the beginning of the project. • Requirements mapping.

• Generation of reports with Google Analytics. • Knowledge of SEO / SEM. • Manager of Facebook advertising campaigns. • Management of Facebook Ads Manager. • Definition of Meta Data / Meta Title. • Management of digital accounts (Community Manager).