Inbound Sales & Customer Onboarding Specialist

Descripción de la oferta de trabajo

Inbound Sales & Customer Onboarding Specialist
Home Improvement Software

About the role
We offer a sophisticated all-in-one app for home improvement companies. We're looking for someone who can guide customers from their first sales inquiry through a successful setup, including qualifying leads, closing sales and training new customers.

This is primarily an inbound sales role, with some outbound sales when needed.

Responsibilities
– Handle inbound calls and inquiries from home improvement companies.
– Ask thoughtful questions to understand each company's needs and determine whether our software is the right fit.
– Explain the software clearly and show how it can help their business.
– Follow up with qualified leads and close sales.
– Guide new customers through onboarding and setup after the sale.
– Train customers to use the software confidently and follow through until they're properly set up.
– Support outbound sales efforts when needed.

What we're looking for
– Strong sales, qualification and closing skills, ideally with inbound or software sales experience.
– Comfortable with technology and able to learn a sophisticated app and teach it to others.
– Excellent English, with very clear spoken American English and professional written communication.
– Patient, organized and able to explain technical features in simple terms.
– Strong follow-through from the first conversation through customer onboarding.

Helpful experience
– Software sales or SaaS.
– Customer onboarding, software training or account management.
– Working with home improvement companies or contractors.

Full-time | Fully remote | Worldwide

Apply through MagaHire: https://honeycooki.com/public/magahire/apply/d0c3af316c222750